Two-way audio presents several unique challenges to the central station .Central stations need a simple method of connect to multiple locations while their operators needed an efficient way to “talk down” to their sites. They also required a method of recording conversations in order to maintain an audit trail of events. In the field they needed a way to turn existing analog devices like an Aiphone intercom or speaker box into IP so they could take advantage of the cost savings and scaling potential of IP communication. The combination of devices like the Digital Acoustics IP7 and its integration with Immix solved all these challenges.

Immix® captures an alarm from an on site door or intercom button. The alarm is presentable to the central station operator in the detailed Immix alarm screen. Immix then displays to the operator live video feeds at the site of the alarm,they instantly can verify the alarm, and then using the integrated audio feature they can conduct a one or two way conversation with the person on-site. Using integrated access control they can then open doors to grant access.

Everything the operator says using the integrated audio features is recorded by Immix for future playback.

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